Shipping Policy

At Balémage, our concierge team is dedicated to delivering an exceptional experience for our customers.

Processing Times:

  • Orders placed Monday-Thursday will be processed within 24 hours.
  • Orders placed on Friday, weekends, or during holidays will be processed on the next business day.

Shipping Destinations:

We currently ship to the following locations:

Europe
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Sweden

United States
(All states)

Asia
South Korea

Shipping Options:

Europe

  • Standard Shipping: 4-6 business days
  • Express Shipping: Up to 2 business days
  • Free Shipping on orders over 150€ within the EU

Please note: Shipping times reflect main cities. Express delivery to certain areas may take 4-8 business days depending on the carrier.

United States

  • Standard Flat Rate Shipping: 4-6 business days
  • All taxes and import duties are the responsibility of the customer.
  • Some express deliveries may take up to 10 business days, depending on the location.

South Korea

  • Standard Flat Rate Shipping: 4-6 business days
  • All taxes and import duties are the responsibility of the customer.
  • Express deliveries to certain areas may take up to 10 business days depending on the carrier.